How Leading Service Heads Are Using SAP Service Cloud V2 to Redefine CX

Dec 9, 2025 | Uncategorized | 0 comments

In today’s experience-driven economy, customer service has evolved from a cost center to a strategic differentiator. Service leaders are no longer measured solely on ticket resolution times or call deflections—they’re measured on the quality of every interaction, the empathy delivered through every touchpoint, and the value generated through every engagement.

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