In today’s experience-driven economy, customer service has evolved from a cost center to a strategic differentiator. Service leaders are no longer measured solely on ticket resolution times or call deflections—they’re measured on the quality of every interaction, the empathy delivered through every touchpoint, and the value generated through every engagement.
From Go-Live to Growth: Turning SAP S/4HANA into a Business Innovation Engine via Embedded AI, Clean Core, and Continuous Value Delivery
For many enterprises, the SAP S/4HANA journey often ends with a successful go-live. Systems are stable, transactions are flowing, and KPIs are being met. Yet, this is where the real opportunity begins. Beyond stabilization lies transformation — the ability to use SAP...


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